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Services

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Explore Medellín with confidence using TrustWay’s personal safety tools. 

​Receive real-time local safety updates and incident alerts tailored to your stay.

For sensitive situations—like meeting someone from a dating app—use our discreet check-in feature to share details and set alerts.

Confirm your safety easily or trigger an immediate emergency response if needed. Our system adds a vital layer of protection, ensuring your peace of mind wherever you go.

Legal support when you need it most

Our legal team offers expert representation to defend your rights throughout the process.

Whether you're a victim of theft, injury, or fraud, TrustWay helps you report the incident and guides you through official procedures.

If you're ever detained, we provide immediate legal assistance from the moment of arrest to the initial hearing, ensuring you're protected every step of the way.

Whether you're leasing property, starting a business, or investing in real estate, TrustWay offers expert legal guidance.

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Make confident legal moves in Colombia.

We review contracts, assist with business setup, and advise on property transactions—ensuring everything is secure and aligned with Colombian law.

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Insurance claims made simple.

Struggling with travel, health, or rental insurance claims? TrustWay steps in to advocate for you. 

We interpret your policy, handle communications, manage paperwork, and fight to secure the benefits you're entitled to so you don’t have to.

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Local health coverage, made easy.

Need Colombian medical insurance for your stay?

TrustWay helps you compare plans, understand coverage, and navigate enrollment—so you’re protected and prepared to access quality care when it matters most.

Urban Safety
Crime Victim Advocacy & Legal Representation
Business & Real Estate Navigation
Insurance Claim Support
Medical Insurance Assistance
Compassionate Repatriation Management
Striking Medellín vector art: minimalist white outlines of iconic symbols like the Metrocable, Comuna 13 murals, or Botanical Garden, showcased on a stark black background. The design uses clean lines and negative space to convey Medellín's vibrant energy.
Minimalist vector art of Medellín & Antioquia, Colombia: white lines and shapes on a black background depict the Andes mountains' topography, Medellín's Metrocable, coffee beans, and the Medellín River, symbolizing the region's unique cultural heritage and natural landscape.
Minimalist Colombian vector art: stylized white graphics of coffee beans, orchids, and the Andes mountains silhouette on a stark black background. This clean, modern design represents iconic Colombian nature and culture, suitable for travel promotion or branding.
Minimalist vector illustration of Medellín, Colombia, featuring crisp white graphics of iconic city elements like the Metrocable and mountainous landscape on a stark black background. This artwork captures the vibrant and dynamic essence of Medellín.
Minimalist vector graphic about health in Medellín: white symbols like a heart, medical cross, or the city skyline on a black background. Its clean lines and geometric shapes convey modernity, innovation, and the professionalism of the local health sector.

Respectful repatriation in times of loss

Losing a loved one abroad is deeply painful. TrustWay handles all logistics with care—coordinating with consulates, authorities, and funeral services to ensure respectful repatriation and ease the burden on grieving families.

Partner Discounts

Partner Discounts

Safe Spa & Medical Tourism Guide

Medellin is renowned for its high-quality medical, dental, and aesthetic services. As a TrustWay client, you gain access to our curated guide featuring alliances with some of the city's best and most reputable professionals. We help you connect with vetted experts safely and confidently, ensuring you receive fair, local pricing rather than inflated tourist rates. Plus, enjoy exclusive additional discounts on various procedures simply through our partnership. Prioritize your well-being and beauty treatments with trusted partners, fair prices, and added savings.

Visa Management Assistance

Planning to extend your stay or require a specific type of visa for your time in Colombia? Navigating immigration law can be complex. TrustWay puts our team of expert immigration lawyers at your disposal. We provide professional management of your visa application process, ensuring accuracy and compliance. As a valued TrustWay client, you receive an exclusive 50% discount on our standard visa management fees, offering significant savings and peace of mind.

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